Ultimately, business success relies on constructive, optimistic human interactions, strong relationships and understanding individual motivations. From motivating employees to reaching and converting customers, understanding psychological principles can make or break a business.
Understanding core values, motivation, vision and personality styles starts at the top, so that’s where we begin. In order to set a clear roadmap to not only to financial success, but holistic success, we need to understand the business's leaders.
For that reason I combine my 30+ years expertise in small business and human behaviour to offer private and group programs to small and medium size businesses.
Executive Coaching
Effective leadership is not just about being the best at 'doing' the job. It is as much or possibly more important to lead others to be their best. In fact, the most effective leaders have the ability to recognise, understand, and manage their own emotions and those of others.
Successful Leaders continue to work on their own self-awareness, and the benefits are not only professional.
Who Can Benefit from Gayla Maxwell's Executive Coaching?
*Offered in private and small team settings
Emotional Intelligence (EI or EQ) and Conscious Communication Training
Conflict and differing opinions are an important part of team and ideas development, however when managed poorly, they cause a loss of productivity, poor morale and unnecessary stress. In this sense, emotional intelligence (sometimes referred to as EI or EQ) plays a more critical factor in success than IQ.
Emotional intelligence (EQ) is the ability to recognise, understand, and manage one’s own emotions, as well as the emotions of others. It is a crucial quality for effective leadership, as leaders need to be able to manage their own emotions and empathise with the emotions of their team members.
Who can Benefit from EQ Training?
Emotions get us married and divorced, choose our friends and what we want to wear today. Yet these choices are all happening subconsciously based on hidden beliefs and previous conditioning.
EQ training demonstrates how emotions and subconscious beliefs are supporting, or not supporting personal and professional goals.
*Offered in private and group settings (up to 20 people)
Conscious Communication & Conflict Resolution
Conscious communication skills offer tools and practices that increase your awareness and the ability to mould your verbal and nonverbal communications style to more effectively influence others. By using conscious communication, you increase the opportunity for others to understand, accept and ultimately be more receptive to your ideas. This makes conflict an experience rather than a contest.
Emotionally intelligent communication begins with staying clear about the overall objective of an organisation or endeavour.
Keeping the focus on strategic goals prevents a conflict from shifting to damaging attacks. Not only can this be beneficial to the relationships of all involved, but it also keeps the conversation on-topic, heading towards productive resolution.
Emotional intelligence competencies, like conflict management, empathy and self-awareness, can provide the guidance necessary to turning disagreement into a productive force that drives innovation and success. And the most essential tool? Listening!!
Even if you still disagree, the other person will be calmer and more open to your perspective once they’ve had the chance to express their own views.
Who can Benefit from Conscious Communication Skills Coaching?
*Conscious Communication delivered in workshop and private settings
*Conflict Resolution offered in private setting only
A recent study from the University of Warwick found that happiness at work led to a 12% spike in productivity, while unhappy workers proved 10% less productive. It makes sense that happy employees will be more enthusiastic resulting in a healthier company culture and happier customers.
Great productivity requires ongoing personal and professional development both from the top down and the bottom up. A wise business owner knows the value of the information held in the minds of our frontline people. It is important to keep them informed, respected, and appreciated,
Contact us regarding the following:
*Contact
Chinese Proverb
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You nave nothing to lose, and everything to gain.
VALID TO FEBRUARY 2025!